Need Help?   Call Us: (626) 400-2852     (626) 789-6784 
  • Product Name
  • Product Keyword
  • Product Model
  • Product Summary
  • Product Description
  • Multi Field Search
You are here: Home » FAQ

FAQ

BLOSSOMY PROMOTION INC is always here to help you. Compiled below is a list of frequently asked questions (FAQ) to assist you during the promotional products ordering process. If you don't find your question answered here, please feel free to email us at service@blossomypromotion.com.

  • Can you rush my order?

    Yes, all efforts will be made to accommodate rush order requests.
  • Can my order be delivered on time?

    That's the plan! Once we get your order, we will pay more attention on the production and shipping. We strive to ensure delivery of your order happens on time & are happy to discuss your requirements in further details.
  • Do I have to order online?

    Of course not! Please email us to qualify your enquiry before you place an order.
  • Is there a Guarantee that if I am not happy when receive my order?

    Please be assured that you will be satisfied with your order placed in BLOSSOMY PROMOTION INC. We do everything possible to prevent mistakes on orders. We Guarantee that we will ship your order exactly as you approved on your Order Confirmation and Art Spec Proof that it will arrive on-time. If in case your order is incorrect, we will replace the goods and do whatever is necessary to make sure that you are 100% satisfied with your purchase and your experience. Keep in mind that we will be happy to send you a sample and encourage you to take advantage of this offer whenever possible.
  • How can I get a sample to check your quality?

    After price confirmation, you can require for samples to check our quality. If you just need a blank sample to check the design and paper quality, we will provide you sample for free as long as you afford the express freight.
  • When can I get the quote?

    We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
  • Do your prices include freight?

    Yes, the price includes one color one location imprint, shipping charge and duty to CA.
  • Do I get an artwork proof prior to production of my order?

    Our trained staff will prepare an electronic proof of your artwork, and even make recommendations if you would like assistance. These Art Detail Sheets can be emailed or faxed to you for your review and are typically sent along with your Order Acknowledgment and must be approved prior to the commencement of full production of your order. This step in our ordering process ensures that your order will be processed accurately.
  • Can my logo appear in more than one position on the product I have selected?

    Multiple position decoration depends on the product selected. Most of our products can be decorated in more than one position, however you will need to discuss with our Customer Service Team to confirm if possible based on the product you have selected. Typically decorating in a second position will be at an additional cost.
  • Do you keep my artwork on file?

    Yes. We keep your electronic artwork on file in order for easy reference for a repeat order, or for a new order of a different product.
  • What if I want a specific color printed on an item?

    No problems. Most products can be printed to a nominated 'PMS' color (short for Pantone Matching System®). Be aware that all monitors are calibrated differently and the color you see on the screen will vary from monitor to monitor, but it's a good starting point to work with.
  • What format art do I need to submit?

    High resolution (300 dpi or higher) Illustrator files, EPS, or high resolution PDF
  • What are the Imprint (Decoration) Options?

    Imprint options are the various methods in which your product can be branded with your logo. We have various Imprinted Method for you to choose. Also your personalized imprinted method is available. Below are a few of the most popular ones. 
     
    Screen-print
    Screen-printing involves pressing ink through a fine mesh screen and onto the surface of a product.
    Deboss
    Also referred to as blind deboss, this classic method leaves an impression - or rather, a depression - of the logo onto a material's surface.
    Emboss
    Embossing is a technique which creates a pattern on the material that is raised or in relief
    Dome 
    An Epoxy Dome is made of a clear soft flexible see-through material which is "domed" over the top of the pressure sensitive decal material.
    Embroidery
    Stitching a design into fabric through the use of high-speed computer-controlled sewing machines.
    Foil Stamping
    Foil stamping uses controlled heat, pressure, and precision timing to apply colored or metallic foil resins to decorate surfaces of varied shapes and materials.
    Laser Engraving
    This technique uses lasers to engrave or mark an object. It can be technical and complex, and often a computer system is used to drive the movements of the laser head.
    Heat Transfer
    Heat transfers are applied by heat transfer printing. This dry decorating method uses controlled heat, dwell, and pressure to thermally bond the graphic onto the surface, achieving high quality and durability.
    Pad Print
    Pad printing utilizes a flexible silicone rubber transfer pad that picks up a film of ink from a photo-etched printing plate and transfers it to a three-dimensional part surface.
    Color Stamp
    Simple one-color designs are enhanced when a die is used to apply colored foil to a material's surface.
    Color Fill
    Color fill combines color stamping and debossing. A die is created to first color stamp the logo onto the surface, and then that same die is used to deboss the logo into the material.
    Digitizing
    Before a logo can be embroidered, it must first be digitized. It is a technical term used to describe the process involved in programming the embroidery machine to stitch the logo accurately.
  • Am I able to order less than the minimum quantity stated in the price list?

    Yes! Now, it is OK to order less than the minimum quantity, please feel free to contact us for inquiry.
  • I can't find the item. Do you do specials or other items?

    Yes. We are frequently asked for something out of the ordinary and are usually able to source exactly what you are looking for. We specialize in helping companies achieve a marketing edge by helping them make affordable and unique items. When it comes to custom items, if you can think it, we can probably make it (within reason, of course)!
  • Why are Promotional Products so great for advertising?

    Promotional products allow people to see your brand, associate your brand and recognize your brand. They promote image and brand awareness. Being a valuable tool for introducing or reinforcing the marketing of products and services, Promotional Products are great for generating sales leads, for example at trade shows or corporate events.

Drop Us a Line
 

Company

  17870 Castleton st, Ste 230 
City of Industry, CA 91748, USA
  (626) 400-2852
     (626) 789-6784
  peter@blossomypromotion.com

Customer Reviews

© 2006 Blossomy Promotion, inc        All rights reserved.        
Site Map

Drop Us a Line